
PERSONAL SERVICE
Enchanted Emerald Forest Bridal is a one sewing fairy concern
where personal service is guaranteed!!
I will work with you to achieve the perfect transaction ~ joy is in creating and making you feel comfortable and happy with your purchases
EXCHANGES
Lots of Love & Care go into my Creations
So all Exchanges will be dealt with on an individual basis
Buyer must e-mail Lynn as soon as the garment is received and found to be incorrect
the garment must be returned within 7 days in the same condition it was sent
Buyer is to pay all "express" postal charges concerning the exchange unless Enchanted Emerald Forest Designs is at fault
PAYMENT
I accept; Lay-By ~ Pay Pal ~ Direct Bank ~ Money Orders ~ Cash ~ Credit Cards
Credit Card Payments can be made via the Pay Pal Link - on the left you will see choose credit card payment - you don't have to have a Pay Pal Account to use this service
Note ; If paying via Credit Card in the Pay Pal Link Please don't try to log into pay pal where you see my email address and they ask for a password as then I get e mails saying someone tried to log into my account
If you have a Pay Pal Account use your log in details, if you don't have a Pay Pal Account, don't log in just choose the credit card method/icons
PAYMENT as soon as possible would be appreciated unless item is on lay-by
Banking Details - Address - Pay Pal ~ All these details will be given via checkout
any problems please e mail emerald-fairy - Lynn
Once you have completed checkout there is no link to return shopping, you will have to come back into my shop so save me to your favorites!!
LAY-BY TERMS
Lay-By is available so you can buy what you wish
please let emerald-fairy Lynn know the items are on lay-by when you make your purchase
Lay-By is not available through Pay Pal Payments
unless prior arrangements have been made as I would have to send you separate invoices for this service which I can do, so just let me know in advance or when you make your purchase
Lay-By Pay 20% of the total including freight ~ A Statement of Account will be e mailed at month end
as just a gentle reminder ~ no refunds will be given on Default of lay-by
CANCELLED ORDERS
Garments are created as soon as payment is cleared
your precious garments are posted as soon as they are ready which only takes a few days
If in the meantime you wish to cancel the order and be refunded
there will be a 20% cancellation fee charged for my time and inconvenience
FREIGHT
Goods will be posted as soon as Payment is Cleared ~ I will e-mail and let you know the items are on the way
AUSTRALIA POST - Items are posted Registered Post - Flat Rate of $15.00 Post & Handling Charges for Australian Buyers Combined Post on Multiple Purchases
OVERSEAS - All Parcels are posted Registered Air Mail & usually take 7 - 10 days - Signature Required
Freight Costs vary according to weight I will e-mail you the freight charges or send a separate account for freight at cost
Overseas goods are posted Registered Air Mail the cost between $18.00AU and $35.00AU depending on the weight of the goods
I can give you a quote first - just e mail Lynn
Important Note; As from November 2010 All Parcels to the USA will incur an additional $9.00AU surcharge and delays of 48 hours due to security checks in the US postal service - this is a New USA Government & Australia Post Regulation
International Courier Express is available $65.00 up to 2kg - takes 3 - 5 days and a tracking number is supplied
Please Note: Enchanted Emerald Forest Designs will not be held
responsible for items lost within the Postal Service ~~ All Care Taken~~
Thank You For Visiting & Have A Beautiful Day
Love & Light emerald-fairy Lynn
